What are the eligibility guidelines?
Seller Protection is available to eBay sellers in the United States, the United Kingdom, Australia, Hong Kong, Canada, and France. • Unauthorised paymentsTo be eligible for protection against chargebacks and reversals for unauthorised payments, please follow the terms, including: – Providing proof of postage – Post through a legitimate postal service – Post to the address on the transaction details page – Post within seven days of receiving payment Items not received To be eligible for protection against chargebacks and claims for items not received, please follow the terms, including: – Providing proof of delivery that is viewable online – Post through a legitimate postal service – Providing a signature confirmation that is viewable online if item is £150 or more – Post within seven days of receiving payment See the terms for complete details.
