What are the elements of spoken communication?
Communication is the passing of feelings or perceptions from one person to another. Effective communication is the passing of feelings or perceptions with mutual understanding as the result. The elements of effective communication are not only the words that are spoken but how they are spoken, including tone and characteristics of the voice, body language, and gestures. What is the difference between hearing and listening? There is a difference between hearing and listening. Hearing is physical; listening is intellectual. Listening to what people say and indicating that you understand includes both the words and the feelings behind them. Listening to understand is as important as you expressing your thoughts effectively to others. What is the difference between active listening and passive listening? Hearing is fundamentally a one-dimensional process that engages the ears. Listening is a multi-level process that engages the mind and the ears. Passive listening primarily involves hearin
