What are the educational requirements to become a help desk technician?
Obtaining employment as a help desk technician can take many paths. While many employers prefer candidates with Bachelor’s degrees, in this business, experience and hardware/software certifications often outweigh a four-year college degree. In the technology field especially, technical knowledge and personal communication skills are often mutually exclusive. Candidates that possess both of these skills are rare and in very high demand. As this field has matured, more employers seek candidates with Computer Science degrees, or certifications from Microsoft, Cisco and Oracle. Network Administrators design and maintain computer networks for businesses and organizations. Again, technology developments in hardware and software have driven down costs and improved performance to the extent even the smallest of businesses can operate local (LAN) or wide (WAN) area networks. Besides designing such networks, administrators must be sure the system is up and running at all times. This includes tro
