What Are the Disadvantages of Taking Credit Card Information on the Telephone?
Credit cards make purchasing products from an out of town vendor convenient. Vendors that take credit card information over the telephone have an added layer of challenges that do not exist when the information is given in person or online. In order to protect your business from lost revenue due to bad credit card transactions, you should learn the disadvantages of taking credit card information over the phone. Bad Connection Taking a credit card number over the telephone requires a good connection so that you can hear your customer. With many people using cellular phones to place telephone orders, the ability to get a good connection is sometimes compromised. You may be in the middle of taking a customer’s order and lose the connection causing the order to be lost, or the bad connection may make it difficult to hear the customer properly and cause you to take down the wrong credit card number. Stolen Credit Cards One of the advantages of taking a credit card sale in person is that you
