What are the difficulties of hiring and recruiting talented employees?
It is quite a challenge. And that challenge is compounded by a timing problem not a lot of people in the market fit us, so we look continuously. We also work hard to create a culture that attracts people, and we market the company as a preferred place to work while the recruiting process continues. We’re always looking, recruiting. Some of the best recruiting comes from employees. People tend to associate with like people. We offer a referral bonus program, and we’ve gotten great employees through that. Prospective employees go through several rounds of interviews, and we look for a consistent story and other things that are important to us. We look for a degree in technology, knowledge and communication skills. We look for high integrity, treating everyone with respect, and someone who believes in individual responsibility and will take ownership of a problem. How do you keep employees motivated and challenged? We start when we hire people. Interestingly, the culture feeds off itself.