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What are the different ways tool developers can provide help to the users?

April 26, 2017developers different help Tool Users

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What are the different ways tool developers can provide help to the users?

1 Answer

0

10 Posted

Prepare FAQs for about the tool and make them available as downloadable documents as well as online pages. In addition to FAQs, discussion forums and other online systems, developers may set up website to answer user’s questions and to help him “troubleshoot”. Further, developers may setup RSS feeds on their website to better disseminate information about the tools (ESCHER will hook into the feed). Many tools for generating RSS feeds are available.