What are the different types of consultation services offered?
• A. There are two different types of service: Informational Consultations (by telephone or e-mail) and Diagnostic Consultations (only by telephone). • Informational Consultations: (On Call and E-Consult) Convenient, 24/7 telephone or e-mail access to physicians for general advice and recommendations regarding routine medical conditions. • Diagnostic Consultations: (Priority and By Appointment) Comprehensive telephone medical consultation, often resulting in diagnosis and specific treatment recommendations. Medication may be prescribed if appropriate. Priority consultations occur within 3 hours.