What are the different steps in completing an order?
There are a number of different steps that will appear in the “Next Step” columnn of the “Pending Sales” grid. You need to follow these steps to complete your order successfully. All of the information about current orders is shown in the Pending Sales area of the Order Manager. The first step occurs when an order comes in. This means someone has requested your tickets from our website. When this occurs you will see the message “Wait for Verification”. This means that we are verifying the buyer’s payment information and making sure we can collect the funds to purchase your tickets. When this phase is complete, you will see a message to “Accept or Deny” the order. At this point it is up to you to take the next step of letting us know if you can complete the order or not. If the tickets are still in your possession, you should mark the order as Accepted. This means that you agree to complete the order, and will send the tickets in exchange for the payment price you set. It is very import