What are the different payment statuses?
Below is a list of all the possible payment statuses and their definitions: • On Hold: The payment was placed on hold because the sender failed verification when attempting to schedule the payment. Please call Online Banking Support at 1-888-372-4891 to inquire on the hold. • Pending: If this is a payment you sent, the recipient was notified of this payment. The funds will be withdrawn from your bank account the next day. If this is a payment you received, the payment is being processed and the funds will be deposited into your bank account within 3 business days. • In Progress: If this is a payment you sent, the recipient was notified of this payment and the payment is being processed. If this is a payment you received, the funds are en route and will be deposited into your account within 3 business days. • Failed: A payment may fail due to one of the following reasons: • The recipient is unable to validate access to the mobile phone as provided by the sender. • The funds could not be
