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What are the differences between SGI Electronic Support and SGI Remote System Administration (RSA)?

April 26, 2017Administration differences electronic remote RSA SGI support system

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What are the differences between SGI Electronic Support and SGI Remote System Administration (RSA)?

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[Top] SGI Remote System Administration is an SGI Installation Services offering. SGI Electronic Support is bundled with general maintenance service contracts. RSA delivers a service that is equivalent to that of an on-site system administrator and may include services such as system environment configurations, corrective actions, periodic reports, etc. RSA must be purchased and requires the supported system(s) to have at least a FullCare support contract in addition to the RSA contract itself.