What are the differences between “participant” and “audience” access codes?
Those with participant access codes can add, mute, rename, or hang-up anyone on the call. In addition, they can dial additional participants and terminate the conference. Those with audience access codes enter and leave the conference silently, and can not speak unless unmuted by a participant. They can see who is on the call and who is talking, and they can can rename, mute, and hang-up their own phone lines but not anyone else’s. For interactive discussions, we recommend that you give everyone the participant code so they can help manage the call if necessary. Note that the participant access code will not allow people to reserve or make calls using your account because your account password or PIN is needed to do that. Can the system show who’s talking in a room full of people with a speakerphone? No. The system can only show you which line is talking, so anyone talking in that room will show up as the room talking. There is no reliable way for the system to automatically identify i