What are the differences between Client Error, Administrative Error and Pending Fraud or Fraud overpayments?
• Client Error: A Client Error overpayment occurs when the client or their representative unintentionally did not provide correct or complete information to the branch office or a client or their representative unintentionally did not report changes in their circumstances due to income, household composition or other benefits, lump sum payments, employment status or receipt of property that would directly affect eligibility. • Pending Fraud/Fraud: A Pending Fraud overpayment occurs when the Division is investigating whether a client or their representative intentionally did not provide correct or complete information to the branch office, intentionally did not report changes in their circumstances due to income, household composition or other benefits, lump sum payments, employment status or receipt of property that would directly affect eligibility or altered a benefit check, medical card or Electronic Benefit Transfer card. An overpayment becomes a Fraud Overpayment when either the c
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