What are the details of the Azaleos SLA (Service Level Agreement)?
At Azaleos we have high standards for our SLAs and we back them up 24x7x365. When you partner with Azaleos you get a level of personalization, reliability and service that is unmatched in the messaging space today and which most companies do not have or cannot afford. As a starting point for the customized SLA, Azaleos uses the following high level Key Performance Indicators (KPIs) to monitor and validate the optimized environment.