What are the Dell Auctions return policy requirements?
To return the Products, you must email Customer Care to receive a Credit Return Authorization. You must ship the products to DFS in their original packaging and insure the shipment or accept the risk of loss or damage during shipment, all at your expense. The original sales invoices must accompany the returned products. DFS reserves the right to audit returned units to ensure completeness of system. To be eligible for return, the products must be in same condition as when shipped to you and all of the manuals, diskettes, power cords, software and other items included with the products must also be returned. No returns will be allowed for products that are damaged while in your possession or control. The time to process a return credit will generally take approximately 5 business days. NO EXCHANGES OR REPLACEMENTS WILL BE MADE.
