What are the conflict, intervention and outcome codes for responding to a DUR alert?
A. A DUR response consists of three components. The conflict code is a two-digit entry that contains the same two letters of the alert that the pharmacist wants to override. The intervention code describes what action the pharmacist took – whether he or she consulted the prescriber (M0), the patient (P0) or another source (R0), including the provider’s own knowledge. Finally, the outcome code describes the intended outcome of the claim. This includes a number of codes that show the prescription was filled (1A through 1G) and two codes showing the prescription was not filled (2A and 2B). These are listed below.
