What are the conditions for ordering refills online or by phone through the Refill Center?
To refill your contact lenses by phone or online, you must have a current contact lens prescription at a Kaiser Permanente Optical Center. If you have a new contact lens prescription or are transferring your prescription, you’ll need to visit one of our Optical Centers to have your first order filled. If you have no refills left on your current prescription, you’ll need an eye examination to receive anew prescription.
