What are the circumstances when benefit can be paid to the landlord?
Local authorities will have the discretion to pay benefit direct to the landlord where the Local Authority considers the claimant is likely to have difficulty managing his or her affairs or there is evidence that the customer would be unlikely to pay their rent and making direct payments would be in the best interests of the claimant. The term ‘safeguard’ is used where a payment is made direct to the landlord to ensure that the rent is paid on time and the claimant can continue to reside in the property.