What are the changes at INS? How does the change regarding INS becoming part of the Department of Homeland Security impact immigrants?
As of March 1, 2003, all services that were formerly conducted under the INS are now part of the Bureau of Citizenship and Immigration Services (BCIS). For the most part, the biggest change is in name only. How an immigrant applies for services and benefits, obtains forms, and accesses information and assistance has not changed. All INS offices continue to have the same functions and locations (Service Centers, Asylum Offices, and Application Support Centers). To obtain updated information or forms please refer to the BCIS website: www.immigration.gov or call the National Customer Service Center at: 800-375-5283 or TTY 800-767-1833.
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