What are the challenges when implementing a balanced scorecard?
It’s certainly possible to do it internally if you have sufficient executive commitment, if your balanced scorecard leaders are motivated to learn and lead, and if you have the internal bandwidth to do it right. It all depends on how much time you have, how much you can spend, how much time you can afford to take from your employees, and how much internal expertise and willingness to learn you have. Sometimes it does make sense to use an external consultant, such as when your effort or company needs a jump-start, when you don’t have the internal expertise or manpower, or when the cultural change is just too difficult to handle without an outside influence.
