What are the challenges of Knowledge Management?
Knowledge Management (KM) is an interdisciplinary approach to collecting, sharing and managing information in an organization, according to Richard Rubin, author of “Foundations of Library and Information Science.” In practice, KM differs by industry, staff training and IT tools. Regardless of the setting, there are some consistent KM challenges.Staff Hesitant to Share KnowledgeIndividuals and departments may not want to share their knowledge or expertise, especially in competitive work cultures.Hard to Document Informal KnowledgeAs described in “Foundations of Library and Information Science,” informal knowledge includes the values and beliefs of individuals in an organization. It is challenging to capture this “tacit” knowledge and share it.Determining Useful KnowledgeOn January 10, 2010 the authors of a “Harvard Business Review” blog post wrote about the challenges of determining what knowledge to capture in an organization, and how to create a KM system that staff will contribute t
