What are the challenges Microsoft faces?
Experts say time, reputation and cross-platform support are the big three. How fast can Microsoft release all the pieces needed to implement a unified communications infrastructure, and will it happen before users make strategic choices on Cisco, Nortel, Avaya and others? Microsoft also will be fighting its reputation for less-than reliable software, and the big question on customers’ minds will be, “Do I want to turn my telephony infrastructure over to Microsoft?” In addition, large organizations with heterogeneous environments will be asking for support of a similar user experience across Linux, Apple and device platforms. Read more about data center in Network World’s Data Center section.