What are the capabilities of an “intelligent” bank? What are the keys to a successful BI strategy?
Shao, EMC: The intelligent bank is one with greatly improved business intelligence within and across the enterprise and value chain. It has greater visibility into — and can adapt to — changing market conditions and customer demands. Greater visibility enables an intelligent bank to respond effectively and make more-sophisticated predictions and decisions about its future profits, new products and services to customers, in addition to the investment and allocation of assets. These attributes (i.e., increased visibility, improved decision making and agility) are the metrics upon which a bank with an effective BI strategy is judged. Susan Duchesneau, SAS: Two keys to success are executive sponsorship and a solid partnership between business and IT. Intelligent banks achieve competitive advantage by knowing more than their competitors. All banks know their current positions (e.g., financial, customer, employee, etc.) and how they compare to past performance and current objectives; the i
