What are the cancellation and withdrawal refund policies?
All cancellations or transfers must be mailed, emailed, or faxed by the participant. Reservations made by lifelong learners under the current pricing promotion for the Fall 2011 voyage are non-refundable. Prior to fall and spring departures, all funds received on a participant’s account are refundable until the 90-day payment due date for the voyage. Cancellations following the 90-day payment due date will automatically result in a charge of $500 regardless of name change or cabin resale, and the following fees will apply: • Cancellation up to and including 90 days prior to the voyage – full refund to participant • If cancelled 89-60 days prior to voyage – 25% of program fee • If cancelled 59-45 days prior to voyage – 50% of program fee • If cancelled 44-31 days prior to voyage – 75% of program fee • If cancelled 30 days prior to the voyage and after 100% of program fee Prior to summer departures, all funds received on a participant’s account are refundable until the 60-day payment due
