What are the billing frequency and timing conditions in IBM?
IBM invoices are not issued at one given point each month. The timing and frequency of billing vary based on the Type of billing, and also to some degree based upon choices you have made regarding frequency. Hardware Orders: The issue of the invoice occurs with the exit from warehouse of the products. Software Orders: The charges for the “one time charge” are invoiced according to the following rules: on shipment plus 15 days, if a test period is not foreseen on the date of Installation, if test period is foreseen Monthly charges are invoiced on a quarterly basis, corresponding with the first day of the first month of every calendar quarter and with effect from the date of installation of the program. Machine Maintenance Orders: Machine maintenance charges are invoiced on a quarterly basis, unless otherwise stated in the signed maintenance agreement, and invoices are issued on the first day of the first month of every calendar quarter. Where maintenance is started during a month, the b
IBM invoices are not issued at one given point each month. The timing and frequency of billing vary based on the Type of billing, and also to some degree based upon choices you have made regarding frequency. For Hardware orders, invoices are issued in two days the latest. For Softwares orders, invoices are issued with following criteria: • On shipment date, if no trial period is foreseen. • On installation date , if a trial period is foreseen. Installation date being defined as the day following the software trial period end date. • On the date when IBM authorizes the Customer to copy the software. • On the date when the Customer makes a copy of a billable feature, as allowed by this Licence, and declares this event to IBM. • On the date of a change in the working capacity of the specified machine or in the authorized use. Monthly fees are invoiced on a quarterly basis, starting the installation date. Incomplete periods are debited prorata temporis on the basis of a 30-days conventiona