What are the biggest mistakes that employers make with respect to keeping IT staffers engaged?
One of the major shortfalls we see is that employers are placing too much emphasis on programmatic or tangible rewards. Organizations need to understand that programmatic factors like bonuses and stock options have a big impact when recruiting people. But when it comes to engaging and retaining IT workers, organizations sometimes place too much emphasis on these factors and not enough on relationship management techniques. What are some techniques that work? I was talking with folks at a major Silicon Valley organization the other day, and one of the things we both emphasize is career mobility. People want to be challenged and work for an organization that innovates; they want mobility, and they want novelty. Organizations that encourage innovation have a leg up. Meanwhile, the No. 1 retention driver is, “My manager inspires enthusiasm for work.” IT professionals want to work on an engaging local team that has a lot of energy. What steps can IT managers take to reassure staffers about
