What are the big headaches for IT departments dealing with mobile/wireless computing?
CIOs are beginning to see two or three devices per employee: thick clients like a mobile laptop, a phone and a PDA. So this proliferation of devices will continue to be a challenge and an opportunity. Our focus is on ease of integration and deployment, which is the requirement we’re hearing from enterprise customers. We’re addressing the integration challenge with a class of [middleware] products we call WebSphere Everyplace Access that extend the enterprise infrastructure to new wireless and mobile devices. Enterprises want to start simple, starting with e-mail and personal information management. Then they want to extend access to HR applications, and then applications like SAP, Siebel, sales force automation and field force automation. There are some different skills required for wireless, as well as network migration challenges, but issues like integration, scalabilty and security aren’t new. They’re very familiar challenges from the e-business arena. How are IT shops going to achi