What are the best practices to u se SURVEY ON THE SPOT to gather On-Site Insights (SM) during Available Guest Time (SM)?
It’s easy to gather On-Site Insights during Available Guest Time at the end of a meal. Using Available Guest Time while the server is processing payment, guests have time to complete a survey on an iPod touch or iPad provided by the restaurant. This increases the number of responses dramatically! Please contact us to learn more and discuss current implementations. Restaurant Industry best practices include handing the survey to guests along with the guest check. During the “Available Guest Time” when your servers are processing the credit card your guests can complete the survey. By building a question into your survey that asks if people want to join your email-marketing list may restaurants have received email addresses for between 20% and 60% of the surveys! The email addresses can automatically be sent to Constant Contact, Fishbowl, and other email marketing list providers. • Email marketing integration to Fishbowl, Constant Contact and other Email Marketing Services – Contact us f
