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What are the benefits to the enterprises?

April 26, 2017Benefits Enterprises

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What are the benefits to the enterprises?

1 Answer

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There are many overall benefits:1. Improved utilization of equipment & resources2. Lower resource needs in call centers3. Improved customer services and customer friendliness4. Increased customer satisfaction5. Opportunity to up sell services and products.The cases discussed above give good evidence of the benefits, but each case has its own key areas for improving the business and customer satisfaction.