What are the benefits to phone customers? Does using the protocol benefit individual consumers or is it more for businesses with really large phone bills?
The benefit of making long-distance calls via a remote VoIP server managed by Vonage or Skype is that they can forward the packets of digitized voice over the Internet or other Internet Protocol networks at no cost, then near the call destination connect it into the PSTN using a distant PBX via a gateway. This reduces the toll fees or eliminates them. It benefits anyone who makes frequent long-distance calls. The benefit of making long-distance calls using a phone system like UCI’s is yet to be realized except in certain instances. But if each UC campus were running a VoIP server then we could make free calls to any of them across the CENIC CalREN network. Currently, UCI is the early adopter. Our VoIP gateway to a PBX is local (on campus) and so long distance calls are placed from here across the PSTN.
Related Questions
- What are the benefits to phone customers? Does using the protocol benefit individual consumers or is it more for businesses with really large phone bills?
- How will the undertakings benefit consumers and when will these benefits become evident? Will consumers see a fall in their telephone and internet bills?
- Does the Telemarketer Licensing Regulation apply to a company that calls customers who are businesses rather than consumers?
