What are the benefits of using ITIL Live?
ITIL Live helps users plan the implementation of ITIL V3, by showing them how processes relate to the lifecycle and what is required at the main stages of implementation. From cutting costs to helping diffuse knowledge of ITIL through the organization, ITIL Live delivers wide-ranging benefits: As a practical aid – The process models help users gain a full understanding of the Service Lifecycle. Process flows, templates and documents help users apply the guidance in their everyday work processes. As an educational aid – Organizations who are investing in formal ITIL education will be able to use ITIL Live as a resource for study and as a reference tool both before and after ITIL certification. As an assessment tool – The unique Self Assessment Maturity Model allows subscribers the opportunity to conduct their own assessment of implementation and running of ITIL-based processes. As an affordable implementation tool – Documenting how IT Service Management (ITSM) will be executed within de
