What are the benefits of the EICS Program?
The primary benefit is that your organization will receive a personalized, professional assessment of your customer service process at a very reasonable cost – as low as $275, depending on the size and type of your operation. A team of independent, professional evaluators will review your application and prepare a detailed, confidential feedback report. You could pay a consulting firm $200 an hour or more to prepare such an evaluation. In fact, many businesses and organizations apply just for the opportunity to participate in this evaluation process.
