What are the benefits of the Customer Relationship Management module?
– It creates centralized sales force knowledge base: customer contacts and operations which permits to track all customer interactions and to quickly find customer information. – It improves sales force effectiveness. – It permits faster response time for quotations requests. – It improves the view of sales pipeline. – It decreases the cost to identify potential customers. – It increases customer satisfaction by providing better customer care. – It provides more accurate and complete information for support of sales force evaluation.
