What are the benefits of introducing CPS?
Improved Service Levels – CPS is a more robust method of providing indirect services, than smart equipment and LCR. The result is improved delivery of CPS. Reduced Call Costs – CPS guarantees 100% call routing of the appropriate calls providing all CLI lines have been accurately recorded. You will benefit from competitive call charges and know that all calls will be automatically routed rather then having some call still routed via BT and charges at their rates. Convenience – No longer will you have to suffer downtime during installation, engineer visits or be concerned about incompatibility problems between CPE equipment and smart equipment. If I use CPS, will I be able to use BT Select Services? A: CPS will affect different BT Select Services in different ways: Call Diversion – BT’s Call Diversion, Call Minder and Enhanced Call Return are supported Call Barring – Call barring will be available with CPS. Cable & Wireless can offer call barring on particular numbers chosen by you on ou
