What are the benefits of implementing an effective QMS based on the ISO 9001:2008 standard?
Benefits include: External Improves customer satisfaction due to an organization’s QMS capability and consistency in meeting requirements. Improves conformity to quality requirements Increases competitive edge and market share Increasingly recognized as a requirement for contractual relationships in the global arena. Internal Improves business efficiency and productivity Reduces organizational waste, inefficiencies, and defects Facilitates continual improvement in business processes and customer satisfaction Improves process consistency and stability Facilitates employee competence and consistency of performance Improves employee motivation and empowerment through improved participation, communication and interaction. Generates objective evidence to support the assessment of QMS conformity and effectiveness Improves supplier performance by developing relationships that foster cooperative interaction in understanding and fulfilling customer requirements.
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