What are the benefits of BSM?
As the definition of BSM states, in a properly implemented solution IT actions are better aligned with business outcomes. This can deliver quicker business solutions at lower costs through increased process efficiencies (think how automated transaction rules speed up an Amazon.com purchasing cycle). An additional benefit to IT is that BSM presents the world of IT in terms that the business side can understand and vice versa. Companies often experience communication trouble between IT and the business side of the organization. By providing a framework for communication between the two groups, BSM can help alleviate that problem.
