What are the benefits of automated call processes to businesses?
Ans: TCMS offers the integrated technology from the world’s best on the market that will allow your business or organization to automate outbound as well as inbound calls processes, so that you have time to do other things! Just to name a few , In & outbound call processing can be used to gather intelligence about different markets while creating qualified leads and automate to establish effective relationships with customers. In an Inbound mode you can respond to customers through menu choices. For example, “A prospect calls your toll free number and enters the extension number or listing number you advertised. Then they hear your recorded information, and can select directly connect to you, leave you a voice mail message, or receive faxed information instantly. Simultaneously, your cell phone and/or pager informs you of the extension which was called and provides you the callers phone number (even if they have caller ID blocking).
