What are the benefits of a centrally-supported wiki tool?
• A campus peer support community for ongoing idea generation and sharing online resources. • Access to the user-friendly software, as well as development, testing and production environments. • Access to support services, including hardware, software, database, plug-in and wiki tool support. The collaborators all benefit from ITS’ applying upgrades as required to maintain a robust service. • Access to best practice and guideline documentation, including converting or transferring existing MediaWiki sites (used through the 2006-2007 pilot period) to the Confluence tool. • Training and consultation to support successful use of the wiki tool, including workshops, one-on-one sessions and training manuals. • Supported integration with other IT systems on campus including PAWS; this integration provides instructors and students with automatic authorization into a wiki based on class registration or group membership.
