What are the benefits for NHS organisations?
Although there are financial costs for NHS organisations in this agreement NHS Employers believes there are real benefits for the NHS: Staff in these groups make a significant contribution to the quality of the patient experience. Improvements to the skills, quality and morale of this section of the workforce should pay real dividends in the quality of service to patients. These changes should make significant improvements to recruitment and retention rates. The differentials between contractor staff and directly employed staff on Agenda for Change terms was causing increasing industrial relations tensions in many trusts with industrial action threatened in a number of areas. This agreement should address those problems. These staff have traditionally been amongst the lowest paid in the community. There should be social, economic and health benefits to improved pay for these staff.
