What are the benefits for customers/energy consumers?
We’re closing the gap between what we currently have and what we know will be needed by customers in the future – we’re working to make sure the processes that link our customers to energy are convenient and seamless, efficient and reliable. The core of the intelligent network is the application of new digital technologies to old electro-mechanical networks – doing for energy sharing what the internet has done for information sharing. It will make two-way communication possible between us and our customers – putting the power people use very much in their hands. By giving customers access to real-time information through web-based interfaces they can quickly and simply understand the quantity and cost of the energy they are consuming which they can then use to reduce their carbon footprint. The reliability of the power network will be further enhanced for our customers as: • Unplanned supply interruptions will be minimised as grids have the potential to ‘self heal’. • Real-time data wi
