What are the basic benefits of using business VoIP?
a. Well no VoIP FAQ would be complete without a mention of the basic benefits. In most applications this would be a reduction of costs by utilizing existing internet access and getting rid of the phone lines. b. Also erasing or capping long-distance toll charges between company branches or in businesses (especially call center environments) where there is a great deal of outbound long-distance calls. c. There are numerous other employee efficiency and customer service opportunities, as business VoIP phone service can be combined with Unified Communications and “on network” dialing schemes. For more information on this see the basics of VoIP Article.
