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What are the baggage compensation rules?

baggage compensation rules
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What are the baggage compensation rules?

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The maximum compensation rate for lost or damaged baggage is RMB 50/kg. If the baggage value is lower than RMB 50/kg, the compensation will be made according to the actual loss. If the baggage value is higher than RMB 50/kg, passengers need to claim the baggage value (up to RMB 8,000/kg). The compensation will be made according to the claimed value deducted by 0.5% of the amount over the maximum compensation. The complete amount of overweight fees will be returned.

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The maximum compensation rate to lost or damaged baggage is RMB50/kg. If the baggage value is lower than RMB50/kg, the compensation will be made according to the actual loss. The overweight fees will be returned. When the baggage value is higher than RMB50/kg, passengers need to claim the baggage value (up to RMB 8,000/kg). For baggage with claimed value over RMB50/kg, the carrier will charge 0.5% of the amount over the baggage’s maximum compensation amount, and the compensation will be made according to the claimed value if loss occurs.

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