What are the advantages of telephone interviewing?
There are a number of advantages of conducting employment interviews by telephone: • Telephone interviews are simpler to arrange, and the process itself takes much less time than face-to-face interview sessions. • When using this method as an initial screening process, the cost of interviewing a large number of candidates is much lower than if they were interviewed in person. • Telephone interviewing also cuts costs when candidates live far away, since most businesses reimburse interviewee travel expenses. Using the telephone to screen out unsuitable candidates can greatly reduce these costs. • This format is an ideal way to assess a candidate’s telephone manner. This is particularly helpful if the job requires telephone communication skills or is heavily customer-service based. • For automated interviews, the list of questions can be completely standardized. This facilitates more objective decisions based entirely on core criteria, removing personal perceptions or biases from the proc
