What are the advantages of Progents model for remote support?
Many network issues can be resolved quickly by Progent’s team of remote support experts. This eliminates lost productivity which can be caused by waiting for an on-site consultant to appear in person. Furthermore, many independent engineers and IT consulting firms demand minimum service charges that may turn a 10-minute visit into a two-hour invoice. Progents practice of billing per minute and charging exclusively for support that is delivered permits Progents remote service experts to resolve hundreds of minor problems every day at the least feasible cost. In addition, the security of having ready access to Progent’s expert group of technical consultants opens the gates to a new world of powerful network solutions that many small companies would otherwise shy away from for fear of having inadequate expertise.
