What are the advantages of external EAPs such as the Cranberry EAP: Directions?
Internal EAPs are found in large organizations and are staffed by company employees. External EAPs provide services to employees on a contract basis and are located offsite. Cranberrys EAP: Directions has a large staff of licensed therapists who specialize in a variety of counseling issues. One major advantage of providing counseling off-site is the confidentiality. Employee counseling files are stored at a physically separate location from personnel files. Quarterly utilization report to employers reflect numbers of employees, but NOT names.
