What are the advantages of Business Process Outsourcing with WBA?
The increasing number of firms jumping onto the BPO bandwagon proves its success in improving business procedures. At WBA, these include: • Short implementation time frame – Business procedures are made short and straightforward because one no longer needs to wait for a business procedure to be developed from scratch. The time saved here can be as dramatic as 10 months. • Manageability – After outsourcing, business procedures becomes easier to manage as our clients only need to look at Service Level Agreements. • Outsourcing vendor – WBA is an outsourcing company that provides both services and business domain knowledge. This places us above other IT companies which only possess IT skills, but lack of business domain knowledge. • Cost Cutting – As WBA operate on a ‘utility computing’/investment mode, company costs on customization and annual maintenance can be saved. • Reduced risks – WBA takes on some operation risks. • Updated information – As BPO is an ongoing business; it will ensu
