What are the advantages and disadvantages of different models of regulation?
• Model B (under which a regulator would delegate all its functions to the legal professional bodies) would undermine the effectiveness of the regulator and its ability to ensure consistent standards across all services. Leaving complaints handling with the professions in the face of high levels of consumer dissatisfaction would be particularly unsatisfactory. • On the other hand, the service-based ‘model A’ approach set out as an alternative option, while offering simplicity and consistency, might be too radical for the present time. This model would mean that the professional bodies would cease to exist in their present form. Introducing such a massive professional and cultural change might not be in the interests of consumers: at present, the professions regulate conduct of their members as much through culture and example as by sanction. Once the regulatory body has enough maturity and standing, it could perhaps take over more functions. • LAG favours a compromise model allowing th
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