What are the advantages and disadvantages of companies using a computer based interviewing system?
Advantages There are several advantages to this computer-based interview system. 1. The adaptive nature of the question presentation helps assure reliability and conserve time. Questions covering the same theme need not be asked if unnecessary. Conversely, if additional questions are needed to gain a firm sense of the candidate’s abilities and interests, they are added on an “as needed” basis. It is a very efficient process unlike typical paper instruments, which require that all questions be asked of each candidate whether they are needed or not. The paper system actually may not ask enough questions to gather reliable indicators of a candidate’s abilities and interests. 2. Because the computer is able to perform many calculations very quickly, subscales can be included on reporting forms. This allows a more detailed analysis of a candidate’s interview responses than a simple total score common to paper instruments. It may be, for example, that the overall score is less useful to a pr