What are the advantages and disadvantages of BPO?
Disadvantages of BPO There are also risks of engaging in this business process. The tendency of possible errors committed will affect the operation. Security risks and the possible opposing relationship between the contractor and the organization are some of BPO’s negative areas. Advantages of BPO Nevertheless, Business Process Outsourcing is also advantageous for the firm. It makes it more flexible. Fixed costs are being converted into variable costs which make the firm respond to possible changes into a given capacity. Another thing is the company’s focus. It must definitely prioritize its major competencies rather than be sidetracked. Employees don’t have to exert extra effort on non-core processes, thus investing a greater time on core business transactions. A company’s flexibility is also improved because of its increased speed. In addition, BPO makes the organization very agile. It allows the expansion of a company with the extra help from a perceived ally. While those mentioned
