What are the ADA requirements for businesses?
Places of public accommodation have four specific requirements under the ADA: • Remove barriers to make your goods and services available to and useable by people with disabilities, to the extent that it is readily achievable to do so- in other words, to the extent that needed changes can be accomplished without much difficulty or expense. • Provide auxiliary aids and services so that people with sensory or cognitive disabilities have access to effective means of communication, unless doing so would fundamentally alter your business’ operation or result in undue burdens. • Modify any policies, practices, or procedures that may be discriminatory or have a discriminatory effect, unless doing so would fundamentally alter the nature of the goods, services, facilities, or accommodation of your business. • Ensure that there are no unnecessary eligibility criteria that tend to screen out or segregate individuals with disabilities or limit their full and equal enjoyment of you business.
