What are the 7 Management and Planning Tools of Quality?
The seven management and planning tools were developed for problem solving when there are little or no data to make decisions. They include the affinity diagram, the relationship diagram, the tree diagram, the matrix chart, the matrix data analysis chart, the arrow diagram, and the process decision program chart. (Sources: Principles and Practices of TQM, by Thomas J. Cartin, Milwaukee, WI: ASQ Quality Press, 1993. The Quality Toolbox, by Nancy R.